Systems Administrator II

Stacy Witbeck

Oct 2021 – Present

  • Report to the IT Director, offering technical guidance and recommendations
  • Configure, deploy, and manage core infrastructure and IT assets across Alameda HQ, subsidiaries, JVs, and project sites, supporting over 400 users domestically
  • Implement and administer ongoing security initiatives
  • Automate processes using PowerShell-based scripts
  • Manage corporate IT support services, including ticketing and knowledge base systems
  • Collaborate with external consultants and vendors to achieve strategic objectives

Systems Administrator

Stacy Witbeck

Dec 2017 – Oct 2021

Desktop Support Analyst

RGB Spectrum

Sep 2015 – Dec 2017

  • Worked directly under the IT Manager, and provided both onsite and remote technical assistance to the company's 100+ employees worldwide
  • Maintained core IT infrastructure services (firewall & spam filtering appliances, email, accounts/policies/permissions, networking equipment, P/DCs, servers, & phone system)
  • Implemented infrastructure improvements to improve the efficiency of operational workflow processes
  • Configured, deployed, and monitored the company's hardware assets, networking equipment, and software

IT Helpdesk Specialist Intern


Apr 2015 – Sep 2015

  • Provided Tier 1 technical support to the company's 1000+ employees worldwide
  • Managed and resolved helpdesk tickets using Atlassian JIRA
  • Mass-provisioned systems with custom images using a combination of FOG server (for Windows-based systems) and DeployStudio (for Mac-based systems)
  • Actively monitored the company's deployed assets and remotely assisted internal customers using Kaseya VSA
  • Assisted in administering company-wide rollouts of security policies (2FA, MDM, SSO)

Student Technician

Information Technology Services, San Jose State University

Jan 2015 – Apr 2015

  • Extracted raw user data from the college's legacy PBX switch and manipulated it into more readable form for use in presentations to clients for VoIP phone deployments
  • Configured and managed VoIP phones using Cisco Unified Communications Manager
  • Assisted in on-campus mass VoIP phone deployments of 1000+ handsets
  • Created support tickets for service requests

Supply Chain Engineer Intern

Vidtek Associates

May 2014 – Jan 2015

  • Managed and enhanced the features of the company's WordPress-based website
  • Maintained the online internal inventory database and researched part replacements to reduce BOM costs for R&D projects
  • Created and designed technical documents
  • Involved in R&D activities and parts procurement

IT Intern

RGB Spectrum

Jun 2013 – Aug 2013

  • Gained experience utilizing Microsoft Active Directory, Microsoft Exchange, Microsoft Dynamics CRM, and Microsoft SharePoint
  • Configured rack-mounted servers with custom first-party software
  • Provided technical assistance to the company’s 100+ employees


San Jose State University

B. S., Computer Electronics and Networking Technology; Minor, Business Management
Summa Cum Laude; GPA: 3.86/4.0

2011 – 2015


AZ-305: Designing Microsoft Azure Infrastructure Solutions

Issued: Oct 2022 · No expiration

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Azure Solutions Architect Expert

Issued: Oct 2022 · Expiration: Oct 2025

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Azure Security Engineer Associate

Issued: Jan 2020 · Expiration: Jan 2022

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Azure Administrator Associate

Issued: Dec 2018 · Expiration: Dec 2020

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AZ-100: Microsoft Azure Insfrastructure and Deployment

Issued: Dec 2018 · No expiration

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MTA: Cloud Fundamentals

Issued: Jun 2018 · No expiration

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CompTIA Server+

Issued: Sep 2017 · No expiration

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Cisco Certified Network Associate Routing and Switching

Issued: Sep 2016 · Expiration: Sep 2019

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CompTIA A+ ce

Issued: Jan 2015 · Expiration: Jan 2021

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